Dr. Karla K. Gaines, DDS in Rogers, Arkansas

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• Rena Goodwin

  Posted Feb, 08 2020

  I agree with Sarah Fischer's review. I have been attempting to get an appointment for my child for fillings for months now. She is terribly over-booked and never responds to a waiting list. I finally had to insist on an appointment on a specific day only to get a call this morning from her scheduling assistant telling me she "may or may not be available" that particular day. That to me, means she wants to remove me and my family from her patient list. Never have I seen a dentist so inflexible in all my life. Customer service in her office is atrocious. She also refuses to file or trim the smallest of chips on any tooth. Also, do not trust her referrals. They are suspicious at best.

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